return and refund
Return rules You can return an article for free up to 14 days after receiving it. Items that have not been worn and are in their original packaging may be returned within 14 days after receiving them. You may try on the items to see whether they fit and if the model meets your expectations. You cannot exchange items. When we receive the return package we will reimburse the amount, using the original payment method, to your account. If you want to make a return please contact us at email@example.com and we will send you the shipping label shortly! I need to make a return, what is the process? If you want to make a return please contact us at firstname.lastname@example.org and we will send you the shipping label shortly! Make sure the items you want to return are properly packaged. Did you receive my return? When do I get my refund? Once your package is received you will receive an confirmation email to your account. Refunds are made to the account the order was placed from. The products that you’ve send back to us will be checked and reimbursed. Please note, it can take up to 28 days for funds to appear on your account for orders placed with credit card.