How long does it take to process an order? 1 business day How long does shipping take? Depending on location between 1-7 business days Will I receive a notification once my order has been shipped? I didn’t receive a tracking number; how do I find this info? You will receive an email with a tracking number once your order has shipped. If you didn’t find your tracking number via email, you can contact our customer service via with your name and order number and we can help you with a tracking number. What are my shipping method options? We currently ship all web store orders via DHL Parcel, Post NL and DPD How much is delivery cost? We offer free shipping on all orders above 30 EUR within the Netherlands! For other EU countries delivery cost depend on location: Zone 1: Standard delivery 6 EUR, orders above 50 EUR - free delivery Austria Belgium Denmark Finland France Germany Ireland Italy Luxemburg Poland Portugal Spain Sweden United Kingdom Zone 2: Standard delivery 12 EUR, orders above 50 EUR - free delivery Bulgaria Croatia Cyprus Czech Republic Estonia Greece Hungary Latvia Lithuania Malta Romania Slovakia Slovenia I do not live in the EU; do you ship internationally? The Website orders are currently shipped only in the EU, if you live outside EU you can order Slopes&Town products at our parter website ABOUT