DELIVERY
How long does it take to process an order?
1-2 business day
How long does shipping take?
Depending on location between 1-7 business days
Average delivery time within EU: 2-4 business days
How much is delivery cost?
For EU countries delivery cost depend on location:
Zone 1:
Germany - 5 EUR
France - 7 EUR
Netherlands - 8 EUR
Poland - 20 zl
Zone 2: Standard delivery 10 EUR, orders above 50 EUR - free delivery
Austria
Belgium
Denmark
Finland
Ireland
Italy
Luxemburg
Portugal
Spain
Sweden
United Kingdom (free delivery for orders above 100 EUR)
Zone 3: Standard delivery 16 EUR, orders above 50 EUR - free delivery
Bulgaria
Croatia
Cyprus
Czech Republic
Estonia
Greece
Hungary
Latvia
Lithuania
Malta
Romania
Slovakia
Slovenia
You will receive an email with a tracking number once your order has shipped.
If you didn’t find your tracking number via email, you can contact our customer service via info@slopesandtown.com with your name and order number and we can help you with a tracking number.
What are my shipping method options?
We currently ship all web store orders via UPS
I do not live in the EU; do you ship internationally?
We also ship to UK, US and Switzerland. Standard delivery is:
United Kingdom - 10 EUR
United States - 9 EUR
Switzerland - 15 EUR
Free delivery for orders above 100 EUR.
United Kingdom:
- Please note: our store does not charge VAT on UK orders, payment of VAT to the UK customs is the responsibility of a customer.
How much VAT should you expect to pay:
around 20% on the total amount of your purchase (excl shipping cost)
United States:
- Please note: payment of US import duties is the responsibility of a customer.
How much import duties should you expect to pay:
recycled belts - 3% of the total value of the belts
bamboo socks - 15% of the total value of the socks
beanies and scarves - 10% of the total value of the items
Switzerland:
- Please note: our store does not charge VAT on CHE orders, payment of VAT to the CHE customs is the responsibility of a customer.
How much VAT should you expect to pay:
around 8% on the total amount of your purchase (excl shipping cost)
We ship all the orders with UPS