delivery

How long does it take to process an order?

1-2 business day

How long does shipping take?

Depending on location between 1-7 business days

Will I receive a notification once my order has been shipped? I didn’t receive a tracking number; how do I find this info?

You will receive an email with a tracking number once your order has shipped. 

If you didn’t find your tracking number via email, you can contact our customer service via info@slopesandtown.com with your name and order number and we can help you with a tracking number.

What are my shipping method options?

We currently ship all web store orders via UPS and DHL parcel 

How much is delivery cost?

For EU countries delivery cost depend on location:

 Zone 1: Standard delivery 10 EUR, orders above 50 EUR - free delivery

Netherlands

Austria

Belgium

Denmark

Finland

France

Germany

Ireland

Italy

Luxemburg

Poland

Portugal

Spain

Sweden

United Kingdom (free delivery for orders above 100 EUR)

 

Zone 2: Standard delivery 16 EUR, orders above 50 EUR - free delivery

Bulgaria

Croatia

Cyprus

Czech Republic

Estonia

Greece

Hungary

Latvia

Lithuania

Malta

Romania

Slovakia

Slovenia

I do not live in the EU; do you ship internationally?

We also ship to UK, US and Switzerland. Standard delivery is:

United Kingdom - 10 EUR 

United States - 9 EUR

Switzerland - 15 EUR

Free delivery for orders above 100 EUR.