terms and conditions

1. ORDER CONFIRMATION


By accepting these terms and conditions, and upon confirmation of the customer's order, a written and binding agreement is entered into between the customer and Slopesandtown.com. Once an order is completed on Slopesandtown.com, the customer will automatically receive a confirmation of the purchase. In case of errors or omissions in the order Slopesandtown.com reserves the right NOT to send the product to the customer, and thus cancel the order. 
 

2. AGE RESTRICTION


If the customer is under 18, permission must be obtained from a parent or other person of authority. 
 

3. PAYMENT


Slopesandtown.com accepts VISA/Dankort, VISA Electron, MasterCard, Maestro (IDeal) and Paypal. If payment is by debit or credit card, the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to Slopesandtown.com, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorised sources from accessing customer information. Slopesandtown.com does not store customer credit card information after completing the transaction. If payment is through PayPal, the customer can safely transfer money for the transaction with SSL (Secure Socket Layer) and an encrypted connection. 

All prices include Dutch VAT. Prices are without shipping or other services that Slopesandtown.com may offer. Slopesandtown.com reserves the right to change prices at any time. On Slopesandtown.com prices are shown in Euro (EUR). 

 

4. LOCAL LEVIES


Please note that local import duties (if applicable) vary by country and region. These taxes are to be paid by the customer. 
 

5. RETURNS


Goods may be returned within 14 calendar days from date of receipt. The product must be returned in original packaging. Return costs are the responsibility of the customer. 

All returns that do not meet the above requirements will be rejected by Slopesandtown.com. 

If the customer wishes to exchange an item, this can be done by placing a new order and returning the unwanted item. Once the returned product is received by Slopesandtown.com, the items(s) are refunded. 

 

6. WARRANTY


For warranty claims please contact customer service at info@slopesandtown.com The warranty does not apply to defects caused by normal wear and tear.

 

7. SHIPPING

 

Slopesandtown.com sends packages with Post NL in the Netherlands and DHL parcel for other international destinations within EU. Exceptions cannot be made. Track & Trace information is e-mailed to the customer upon dispatch from Slopesandtown.com

Shipping times depends of destination.

Shipping costs vary from country to country. The prices are shown on Slopesandtown.com and are added to the order when a customer places an order. Customer Service is at the customer's disposal to answer any questions regarding shipping costs on info@slopesandtown.com. 

Slopesandtown.com reserves the right to request additional shipping costs from the customer on orders for multiple items. 

 

8. PRIVACY

Slopesandtown.com treats customer information with the utmost respect and integrity. No information will be disclosed to third parties. 
 

9. COOKIES

Slopesandtown.com collects information about customer behaviour on the website with the use of cookies.. A cookie is a small text file placed on the client computer's hard drive which track the customer's behaviour. Cookies are used to personalise the customer's online experience on Slopesandtown.com. Cookies are reliable files that can execute program code, cannot transmit viruses and cannot be used to gather information about the customer's internet use on external sites. Slopesandtown.com does not use cookies to collect or store personal information. The customer may choose not to accept cookies. Most Internet browsers allow you to delete or block cookies and to ask for the customer's consent before a cookie is stored. Managing cookies is in the web browser's preferences. Please note that if the customer does not wish to use cookies when visiting Slopesandtown.com, it may have an impact on the buying experience. Slopesandtown.com uses cookies to keep the customer's shopping cart updated and cookies are also required to execute a checkout. 
 

10. COMPANY INFORMATION

 

www.slopesandtown.com is the official online shop for v.o.f. Slopesandtown is governed by Dutch law and registered in the Netherlands at: 

1078 LL

Roerstraat 91F

Amsterdam

Netherlands

Mail: info@slopesandtown.com